Returns & Exchanges

At Michu, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn items in their original packaging. Simply initiate your request within 30 days of delivery to receive a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and attach it securely to your original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; make sure to keep your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  After our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.