Frequently Asked Questions

Everything you need to know about your Michu shopping experience.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. As Michu pieces are designed with various fits, we recommend checking the 'Size & Fit' section for individual garment dimensions.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

Do you offer international shipping?

Yes, Michu ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination and local customs regulations.

How should I care for my Michu garments?

To maintain the longevity of our fabrics, we recommend following the care label instructions inside each piece. Generally, we advise cold machine washes and air-drying for most of our collections.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options via Klarna and Afterpay.